What is your experience with your current bank? Surprisingly, the first picture that flashes up in our head is long waiting lines, the paperwork behind the deposit or withdrawal process, and poor cash visibility. And how regularly do corporates have to submit a variety of documents to run multiple accounts? With rising customer clamour for superior digital-only banking experience, the demand for anywhere, anytime, frictionless banking has intensified. Services such as financial integration, self-service machines, online banking, and 24-hour access have changed many traditional banking structures.
Bill payments
Pay or transfer money internationally quickly
Protect profit from local currency fluctuations
Give a superior, faster and cost-effective service for money management, transfers, and payments (ACH, SWIFT, VISA, P2P)
Peeping into the account balance by sliding the application bar's login screen
Signing up for a new account by simply adding minimal information and uploading photographs
Instant connection and fast integration with external source systems
Multi-client, Multi-branch, Regional and Departmental Support
Multi-language, time zones, and user access schedules by location
Digital-only banking is not convenient and straightforward for the next-gen customers but also offers a superior experience by analyzing consumers’ needs using geo-related insights. Virtual high-speed banking services just a few click away. Convenience, enhanced customer experience, and speed are the critical factors driving customers’ inclination toward the digital banking wave. Many governments are relaxing regulations to encourage the entry of new entrants- neo banks, challenger banks, or fintechs.
Rather than getting straight to the business nitty-gritty, users are more fascinated by how the banks make digital banking humane. The emotional connection reflects reliability, trust, authenticity, and intuitive feeling towards the brand. It is a worthy advocate for this approach because IMS products incorporate unique solutions that eventually help develop an emotionally connected bridge and bond with the users irrespective of their domain. After all, this impeccable approach triggers positive emotions from the users.